Property Partner Stabs Their Small Investors
Avid readers of my blog will know that Property Partner has been one of my favourite real estate crowdfunding platforms at the hand of retail investors, offering access to equity real estate investments in the UK and allowing individuals to invest small sums of money in large property acquisitions.
However, Property partner made important announcements on 15th of July that have changed the scenario, and therefore my opinion, broadly.
In my personal review, I shared my concerns about their balance sheet and loses, together with the uncertain outlook for the UK market.
Besides that, I was happy with other important facts that matters to me, like transparency, punctuality on payments or returns above the average UK property market.
Now the rules of the game have changed and that obviously have consequences, which in this case are negative.
Please note that onemillionjourney.com blog is NOT affiliated with Property Partner introducer program. In this post you will find my honest thoughts. Bear in mind that I am neither a financial advisor nor a professional investor, so please take that into account. Investing is a passion of mine; I enjoy writing about my experiences and learning from them.
Table of Contents
New Property Partner CEO and Fees Structure
Investors received an email on 15th of July to inform us that the Board of Property Partner had recently appointed Warren Bath as CEO, taking over from
Warren Bath was introduced together with some “welcoming” news – a remodelled Property Partner’s fee structure which will start applying from 5th of August 2019. All of this without any previous consultation with current investors.
The core changes include an annual Assets Under Management (AUM) fee of between 1.2% per annum on portfolios valued up to £25,000 and 0.7% on the portion of portfolios valued over £25,000. This includes investments in property equity but excludes development loans.
Since you must be a sophisticated investor in order to invest in development loans on Property Partner, and I am not, all my investments are equities, having to pay AUM fees out of rental yields.
Small investors like me have been stab in the back.
Furthermore, a £1 + VAT per month Account Fee was also added.
These fees come on top of Property Partner’s existing transaction fee (2%) and sourcing fee on new listings (3.0% + VAT), both are one-time fees.
Since I read the John Bogle’s book “The little book of common sense investing” (amazon affiliate link) every time I hear about fees reminds me how much return investors lose for the mere fact of paying fees in an on-going basis.
On this video of 76 seconds, John explains how much we (investors) lose in paying fees. He talks about the stock market, but the concept also applies to any investment service that charges on-going fees.
My take away from the video:
- We put 100% of the capital.
- We take 100% of the risks.
- But, we get about 30% of the markets long term returns.
One-time fees are acceptable, but high on-going fees are destructive over the long term.
Besides the new fees structure, the creation of a property portfolio ring-fenced central fund was also announced, which will provide interest-free capital to SPV that are experiencing a short fall in their properties. I think this is a good move as it could buffer a rental yield decrease in a case of unexpected events – as the one explained on my June update.
Why have these fees been introduced?
According to Warren, the company is trying to make the business more durable, or in other words, profitable. Property Partner lost 6 million Pounds in 2017 according thelast full accounts public update.
Apparently, on their previous business model, Property Partner’s revenue had been sourced almost entirely from upfront fees on new listings.
Brexit has worsened the property market outlook in the UK and that has decreased the number of new listings. Some of them weren’t even funded successfully and had to be removed from the platform, making the whole process just a waste of time.
The new fee structure seems to be an emergency survival move from management. Even though I prefer this than a sudden bankruptcy that would block my money for an indefinite period, I think that setting a consultation with all investors would have been a much better way of doing things.
In my previous review I mentioned how happy I was with PP management. Unfortunately, I didn’t consider that management can be changed overnight…
How did investors react in front of the news?
A sudden cut on investment returns doesn’t make investors happy. My first reaction after reading the news was a feeling of indignation and frustration. I was not conscious that an FCA regulated platform can change the CEO, its general terms and conditions and raise fees up that much overnight without a previous consultation.
The big picture would be different if they applied the changes only to future new investors or new listings.
But these new terms and conditions will have to be signed off the 5th of August if we want to continue using the platform.
This has added pressure on the average share prices across the Resale Market, which have decreased by 6.4% at the time of writing, meaning that if I want to exit now, I need to sell at a loss. Not fun.
Before the news, the company was rated as excellent on Trustpilot. Two weeks after the exciting news, the rating is average.
This is an example I pick:
My plan for now on
My initial thought was to sell my shares on the Resell Market and cancel my Property Partner account ASAP, but after some considerations I rather wait before actioning.
The newsletter also informed that any shares owned on 5 August 2019 that we sell on the Resale Market before 5 February 2020, will automatically receive a rebate of the AUM fee.
That gives a few months to think deeply on what to do, at least until the share’s prices have stabilised.
My current average rental yield is 5.36%. I expect the new fees to lower my returns by 1.4%, resulting in a new rounded yield of 4%.
The UK may get into an economic recession with the current Brexit outlook, which will affect property valuations negatively.
On the other hand, most of my equity property investments are PBSA (Purpose Build Student Accommodations). These are rented out to students, who are mainly internationals. An economic recession in the UK may lowers the value of the Pound, increasing the number of students consequently. The UK hosts some of the best universities in Europe and the world, and a recession shouldn’t change this fact from my view.
A drop on the share prices across the resale market means that yields are higher for new buyers. If current investors overreact and prices keep falling there may be good buying opportunities ahead.
Some people argue that Property Partner will fail as a business, as it has lost credibility and trust among investors.
Property Partner argues that fees from that point will go down and not up. Trust could change and increase the shares value again over the long term.
Conclusion
I will be studying other investing possibilities over the next few months and take a decision on whether I will leave the platform or not.
Some of these possibilities may be the purchase of UK REITS ETFs holding PBSA or overseas real state.
For now, I can confirm that I won’t be investing in new properties or add capital to my account. I was lucky that one of the properties on the funding process was stopped, retuning 500£ which I have happily withdrawn.
Tony
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Thanks for cheering me up Nick.
Hopefully that break will come before I break, hehe.
But you are right, it’s better than nothing. I’m still keeping up with inflation! YAY!
That’s a bummer, Tony! Surely with your bad luck lately, you must soon be able to catch a break! ?
Cheer up, buddy! 4% is still a lot better than nothing ?
Thanks for sharing, Tony.
I was hoping this wouldn’t happen but you mentioned after I posted about my own experience with Property Moose that Property Partner had perhaps a similar model and this model has been found to be unprofitable and unsustainable.
PP have gone down a different route by increasing their fees, whereas PM just sold their entire BTL portfolio. I have no idea when I will be able to withdraw my money so just continue to keep my eye on things. Any money I withdraw will just go on more ‘normal’ equities in my ISA.
Fingers crossed you can withdraw your funds soon.
Hey Weenie thanks.
Certainly, this business model has shown to work only during the economic growth circle. Recession in the UK hasn’t even officially started yet and this businesses are already struggling to be afloat. I have some faith that PP could survive after the new fee structure, however I would expect the rental yields to drop further ahead of the political turmoil that seems to be approaching, leaving a result of %yield =%fees. It’s not worth it in terms of risk-reward. Will see how it goes, at least I can’t complaint about not knowing what to write about, it’s story after story!
Btw, I’m just dropping your post explaining your experience with Property Moose, for others to read as it’s kind of a related story.
http://quietlysaving.co.uk/2019/06/07/investing-mistakes/
That is a shame to hear, Tony. Hopefully you are correct and, in the long term, the value will bounce back.
Regardless, thank you for sharing this with us. I think it’s very important to share stories of your losses, as well as your victories. I had previously debated if I should invest some small amount of money into Property Planner or something similar, but after reading about your experiences I think I will stay far away!
It seems it’s already bouncing but below previous levels. I’ll try to add some screen shots on my next update, as it’s interesting to watch how people sold off impulsively while other bought shares on sale, just like the stock market!
My experiences shouldn’t put you off Doc, why not to try something you consider may be a good investment? Of course it shouldn’t be a big portion,but just some fun money you feel ok losing.
If your investing policy doesn’t include a fun money section, then I get that it may be hard to play the ball as it goes against your own rules.
But, making mistakes from our decisions are the best teachers – it’s just my view though.
I have a small investment in Ratesetter (just enough for their bonus £100!) which is currently my experimental fun-money. When that year period is up, assuming they haven’t collapsed like Lendy, I will probably withdraw the money and try out something else.
Good to hear that the price is already bouncing back up!
That’s funny, I was having a look yesterday at some possibilities and Ratesetter looked the best to me so far. Hehe
I want to take advantage from the 2000pounds interest free of tax annual allowance somehow. That would help me maxing out my ISA as I don’t yet do it using only my job income.
Ratesetter do a refer-a-friend type thing, where I get £25 and you get £100 if you deposit £1000. I will happily share my link if you want to use it!
I believe, however, that the personal savings allowance is £1000 in the UK, not £2000. In other words, if you are a basic rate tax payer, you can earn up to £1000 in interest before having to pay any tax on it.
Other options are a Nationwide account (5% interest on up to £2500 – they also do a refer a friend, where we get £100 each. I have an account and could share a link, just saying :p ), a TSB account (3% interest on £1500) or the Marcus savings account (1.5% interest on up to maybe £100K??).
That’s right thanks for the correction Doc 😉
I mixed the £1000 saving allowance for the £2000 dividend allowance, the latest being the one which applies to PP (rental dividend income), hence the confusion. So if I get this right, in total we could enjoy from £3000 free of tax in the current tax year out of dividend and interest income.
The referrals seems interesting, let me think it through and I’ll get back to you on Twitter PM.
Ah, that males more sense.
Of course, no pressure!
Well, at least you’re not bankrupt. I mean, the fees go up, that’s shit, but you’re still making money. However I do agree with you this isn’t a good sign. I would be on the lookout as well. Take your time, don’t rush into decisions. If something better comes along, there’s no problem in moving your money there. Just make sure to think things through.
That’s a great advice B, thanks. That’s exactly what I’m going to be doing.
In the PP case, the investment time span I had planned is 5 years to cover the initial fees and profit from property valuation growth while getting some rental income on the way.
With these changes I’d expect my ROI to decrease by 20% at the 5years end.
Mmm.. that changes the initial plan considerably.
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